New York (July 16, 2019) – Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, announced today at In|Vest 2019 the launch of KAI Investment Management (KIM). With KIM, wealth managers will be able to meet the needs of their changing customer demographic by leveraging an AI-based, virtual investment assistant that enables human-like digital experiences for millennials and other digital natives.
With baby boomers beginning to enter retirement, millennials are set to inherit $50+ trillion over the next decade. This shift in generational wealth will bring big changes in how wealth managers engage with their clients — gone will be the days of review meetings, phone calls, and dinners; they will be replaced by portals, alerts, text messages and web chats. Wealth managers must build the digital experience and strategy that will resonate with their new client demographic.
Built with the most advanced Conversational AI technology in the financial services industry, KIM will allow wealth managers to better engage millennials and other digital natives by providing users with information about their portfolio, educating them, providing insights, enabling them to make better investment decisions and be more prepared when speaking to an investment advisor. KIM’s Virtual Investment Assistant is intelligent, and can answer questions about a client’s financial health, accounts, portfolios and goals – anytime, anywhere, and on any device. Now, wealth managers will be able to provide their clients with next-level digitally engaging experiences that resonate and excite them.
“We’re excited to bring KIM to the market as the first virtual assistant of its kind. We use our vast Conversational AI experience in financial services to empower wealth managers to further delight their clients who are as tech-savvy and digitally demanding as they’ve ever been,” said Zor Gorelov, CEO of Kasisto. “Today’s customers want instant answers, and are growing even more comfortable with AI-powered conversations that are human-like, helpful, and engaging.”
“Consumers are changing the way they interact with service providers in all aspects of their lives — wealth management is no exception,” according to Alois Pirker, research director for Aite Group’s Wealth Management practice. “In a world where products are becoming increasingly commoditized, banks and wealth management firms are well advised to delight their clients with smart tools that offer better engagement. For instance, the means to have human-like conversations in various digital channels that set them apart from their competition and let them meet their clients where, when, and how they expect them to.”
Want to see how KIM can help your wealth management practice improve your customer’s experience and deliver incredible business results? You can visit our booth, #324, at In|Vest 2019 in New York, July 16-17, or email us at email@example.com to arrange a demonstration.
Kasisto is the creator of KAI, the leading digital experience platform for the financial services industry. Kasisto’s customers include DBS Bank, J.P. Morgan, Mastercard, Standard Chartered, Manulife Bank, and TD Bank, among others. They chose KAI for its proven track record to drive business results while improving customer experiences. The platform is engaging with millions of consumers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest Conversational AI portfolio in the industry.
Kasisto is headquartered in New York City with offices in Silicon Valley and Singapore. Kasisto Singapore Pte Ltd is a wholly-owned subsidiary of Kasisto. For more information visit kasisto.com. Follow Kasisto on Twitter, LinkedIn and Facebook.
Watch Kasisto, Blue Turtle, and a featured speaker from Forrester Research in a recorded webinar where we discuss the myths and realities of Intelligent Virtual Assistants.