Humanizing Digital Experiences

CONVERSATIONAL AI FOR BANKING AND FINANCE

Meet KAI, our digital experience platform. KAI is proven to deliver digital experiences that surprise and delight millions of banking customers around the world. Based on industry leading Conversational AI technology, KAI and its virtual assistants help to automate and augment conversational interactions, across any channel, all the time, driving meaningful conversations that help build your digital brand.

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Meet KAI: The Digital Experience Platform Created to Master the Language of Banking and Finance

See why these organizations are using KAI to create humanizing digital experiences that build deeper and broader customer engagements.

See How KAI Works

WHO’S CHOOSING KAI:

KAI transforms customer communications
into Profound Interactions

CONTAINMENT

When people enjoy the experience, they stay.

90% of conversations managed by KAI don’t require agent intervention. KAI knows how to resolve complex issues and offer sound financial advice so your customers have true self-service.

90% of conversations without human intervention

ENGAGEMENT

When people stay in the experience, they explore.

Financial institutions that use KAI realize a 4x increase in digital engagement on average. KAI understands how to enrich the customer experience with the right product and service recommendations at the right time.

4x Increase in digital engagement

GROWTH

When people explore, they discover.

KAI is connected to 18M users around the world and is growing daily. With KAI, you’re ready to integrate with any channel and connect to new customers in their natural habitat.

Meet KAI

18M users worldwide and growing rapidly

Built on Decades of AI Research & Financial Expertise

KAI is the only Digital Experience platform developed using years of AI research from SRI International, one of the world’s largest R&D organizations. That pioneering technology is how KAI delivers personalized, compelling experiences at scale.

True AI Reasoning

Everyone talks about AI, but most products rely on rule-based bots. KAI combines four dimensions of AI technology to provide human-level engagement and support.

Out-of-the-Box Expertise

Thanks to Kasisto’s industry knowledge, KAI is fluent in finance. Since you don’t have to show KAI the ropes, your ramp up time is shorter and you get to market faster.

Designed to Scale

From desktop to mobile to voice, KAI integrates with every channel modern banking customers are using, without the need to re-invest in individual channels.

Let’s Explore Kasisto

American Banker features Kasisto and how bank chatbots are taking on the coronavirus pandemic

“Kasisto first noticed pandemic-related requests in North American client conversations as early as Feb. 14… As countries went into lockdown, the questions posed to KAI veered from branch hours and safety into financial-hardship territory, such as requests for lower interest rates, payment deferrals or fee waivers.”