Power Human-Like Conversations
That Delight Your Customers
KAI, a Conversational AI platform fluent in
finance, does more for your customers with
intelligent virtual assistants and smart bots.
KAI is the Leading Conversational
AI Platform for Banking & Finance
See how KAI has been proven to drive business results and improve customer experiences
What’s Good for Your Customers’ Digital
Banking is Great for Your Business
Give Stellar Customer Care
at a Fraction of the Cost
Reduce call center volume.
KAI skillfully handles frequent banking tasks and knows when to hand-off to a live agent for services that need a human touch.
Empower customers to self-serve.
Help customers get their banking done on any channel they prefer.
Give Them More Reasons
to Stay and Love Your Bank
Enable lifestyle banking.
KAI weaves financial decisions into everyday life and gives customers the seamless experience they expect- contextual, proactive and personalized.
Champion their financial well-being.
KAI uncovers insights and makes recommendations so you’re helping customers manage their money, not just move it.
Give Them What They
Need When They Need It
Help them discover products they need.
Conversations with KAI naturally lead to contextual offers for products and services. Personalized assistance keeps you relevant and increases the lifetime value of each customer.
New channels open new relationships.
Digital marketing and sales with KAI lowers the cost of acquisition and uses intelligent, proactive conversations to provide steady value.
We first deployed KAI in April 2016 in our digital-only bank in India, digibank, and since then we’ve expanded KAI from mobile to Facebook Messenger to websites and from India to Indonesia and Singapore. KAI has been an important component in our digital transformation – driving business results and creating lifestyle banking for our customers.
CEO, DBS Bank
Our goal is to create deeper connections with our customers through intelligent, highly personalized and empowering experiences. We have more than 12 million active online and mobile customers who inspire us to continue to evolve our products and services in ways that help them achieve their goals – KAI is playing a key role in helping us do that.
Executive Vice President and Chief Digital and Payments Officer, TD Bank
Not All Conversational AI Platforms are Created Equal
Although we may sound alike, it takes a lot more than simple NLP and generic APIs to build a smart banking assistant.
Leverage your AI investment in every channel
Apply your AI training and data to all your channels without re-investing in individual channels.
One brain powering all channels
KAI’s knowledge is omni-channel and opti-channel.
Each channel has a separate brain
Broken customer experiences, data trapped in channels.
Accelerate your time to market
Save costly ramp-up time and start with a solution that’s already fluent in banking.
Deep financial expertise
If you want your virtual assistant or bot to hold an intelligent conversation, you need deep domain expertise in banking.
Time spent teaching
Shallow knowledge means you waste time training the system on the basics of banking.