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How to Prepare for the Future of Digital Banking

A Changing Landscape Digital banking is no longer a far-fetched, implausible concept; it’s the industry standard According to...

Three Ways Intelligent Digital Assistants Provide Better Service Than Chatbots

Chatbots have become commonplace in digital banking as a quick and simple way to provide automated customer service While these chatbots have...

Welcome Joel Silverman, Our new Senior Vice President of Sales!

Digital customer engagement is on the rise as a top priority for the financial services industry Banks of all sizes are re-examining their digital...

Our latest investment round and leading the evolution of AI-powered intelligent digital assistants

It is with great pleasure that I announce the closing of our $155M Series C investment round, led by two new investors - Naples Technology Ventures...

Welcome Keelan Evanini – Our New SVP of Engineering

As our industry continues to rapidly evolve, with customer digital engagement technologies emerging as a core priority for financial institutions of...

Embracing the Future of AI-powered Digital Assistants

Over one year into the pandemic, the “new normal” is already here  Among the many disruptions, the Covid-19 crisis left our financial...

What’s Next in Financial Services?

As everyone gladly turns the page on 2020, our thoughts should be on assessing what went well, what did not go well, and most importantly, what...

Empower your Digital Experiences with Conversational AI

One of the most exciting moments for our team is when we are able to put new product capabilities in the hands of our customers and partners -...

The Rise of Digital Experience Platforms in Online Banking Strategy

The banking world has faced disruption in the past, and some survived, some failed, and some thrived The adage of lead, follow, or get out of the...

Meeting the Moment: Conversational AI and the Digital Banking Experience

The financial services industry is evolving It's driven by advances in technology, customer demand for ubiquitous digital banking services, COVID-19...

Crisis Recovery Phases and The Importance of Virtual Assistants

The year 2020 will be remembered as a watershed moment for many things, some good and some not so good To assist financial institutions with better...

Driving AI-based Digital Assistance with Conversational Augmentation

Conversational artificial intelligence (AI) (aka virtual assistants or AI-powered chatbots), which provides information, direction, and action...