Blog Posts Category: Blog

Why omnichannel makes multichannel look so 2016

Consumer expectations for their banking are quickly evolving from siloed multichannel experiences to deeply personalized omnichannel experiences In...

Hello Stacy! Congrats to the team at Standard Chartered Bank

  Say hello to Stacy, Standard Chartered Bank’s (SCB) virtual banking assistant powered by KAI, our Conversational AI platform You’ll...

Second Generation KAI Empowers Banks to Self-Serve and Take More Control

Today, we are excited to announce the second generation of KAI, the leading Conversational AI platform for financial institutions KAI is widely...

What It Takes to Deploy Conversational AI

As published in Medici For many banks, launching a virtual assistant might be the first time they actually engage with their customers in...

How Conversational AI Will Humanize Digital Banking

As published in Digital Banking Report Humanizing the Digital Banking Experience At the end of 2017, The Financial Brand asked over 100 global...

Considering Conversational AI? Make Sure Your Solution Has These 3 Things

As published in Bank Director The pace at which consumers adopt new technologies has never been faster Whether it’s buying coffee, booking...

Should banks build or buy conversational AI?

As published in BAI  The banking industry is rapidly investing in artificial intelligence, and will spend more than any vertical on cognitive...

MyKAI is retiring. KAI-powered bots are propagating.

We’ve decided to retire MyKAI, our consumer banking bot This is the consumer banking bot we built with our conversational KAI platform, KAI Banking...

Creating a successful (and ethically sound) AI personality

AI has profound consequences on society The long-term effects of virtual assistants and chatbots interacting with humans have been researched as far...

MyKAI and holiday spending

  Tis the season to be jolly, shopping, and celebrating MyKAI helps you track and stay on top of the spike in spending that many of us...