Blog Posts Category: Blog

Kasisto will Emerge as the Industry Leader

It’s safe to say the most effective customer service representatives are those who continually learn…about their products or services, about...

A Data Driven Assessment – Is the Financial Services Industry Prepared for the New Normal?

“Pre-pandemic, people might have thought we were automating too much This event is going to push people to think what more should be automated”,...

A Virtual Financial Assistant in a Time of Crisis

As a leader, keeping our teams safe and healthy is my biggest priority Like many other companies, we have spent the past several weeks instituting...

The Rise of Digital Experience Platforms as Banks Transform Their Strategies

The banking world has faced disruption in the past, and some survived, some failed, and some thrived The adage of lead, follow, or get out of the...

Absa Deploys KAI, Transforming their Customers’ Digital Experiences

We are excited to announce that Absa Regional Operations (ARO),  has deployed KAI, our leading digital experience platform, to power their...

We’re in Good Company with Fast Company

Being listed as one of the top 10 AI companies in this year’s Fast Company Most Innovative Company listing comes with much pride and celebration...

Should Banks Build or Buy Conversational AI?

As published in BAI  The banking industry is rapidly investing in artificial intelligence and will spend more than any vertical on cognitive...

Creating a Convincing (and ethically sound) AI Personality

AI has profound consequences on society The long-term effects of virtual assistants and chatbots interacting with humans have been researched as far...

Our Latest Investment Round and a New Era of Conversational Banking

I am very pleased to announce that our latest investment round was oversubscribed, leading us to close the round with an additional $7 million from...