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What Bankers Should Know About Conversational AI in 2019
The technology that enables machine-to-human interactions is known as conversational AI. It powers virtual assistants across apps, websites, messaging and…
Why Omni-Channel Makes Multichannel Look So 2016
Banks implementing Conversational AI to power virtual assistants and chatbots to engage with their customers should take notice of this…
Why Banks Need an Omnichannel Platform to Meet Consumer Expectations
Consumer expectations for their banking are quickly evolving from siloed multichannel experiences to deeply personalized omnichannel experiences. In retail that…
Kasisto’s KAI Conversational AI Platform Optimizes Customer Service, Engagement, and Acquisition for Financial Institutions
KAI’s flexibility allows it to act as an “AI brain” which makes it easily deployed across channels and markets. KAI…
How experimental tech drives TD Bank’s mobile app
TD Bank is launching the capability to customers in phases and by early next year the feature, called TD Clari,…
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