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Canada-based Manulife Bank is betting on conversational AI to hook customers
The Canadian banking ecosystem, a walled fortress comprised of a handful of major institutions that own most customer relationships, recently…
Manulife puts AI chatbot at center of its digital challenger bank
When Manulife, one of the largest insurance companies in Canada, launched a digital bank this month, it leaned on artificial…
No small talk: Why conversational AI is propelling bank channels
Dror Oren Banking expectations among consumers are changing—quickly. Siloed multichannel experiences, once perceived as powerful and innovative, have given way…
5 Lessons for Building an AI Startup
At Kasisto, we built KAI, a conversational AI platform for the financial services market. Banks make KAI available to consumers, so…
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