Digital customer engagement is on the rise as a top priority for the financial services industry. Banks of all sizes are re-examining their digital engagement models and strategies while looking for ways to improve and streamline customer service – leading to a higher, more urgent demand for an omni-channel and multi-modal intelligent digital assistant.
Our recent Series C round of financing enabled Kasisto to accelerate our growth with investments in sales and business development to meet the rising demand for intelligent digital assistants. I am thrilled to share that Joel Silverman has joined Kasisto as our new Senior Vice President of Sales. Joel will be a key member of Kasisto’s executive team and lead our global sales teams, as we continue to expand KAI’s adoption and footprint in the industry and solidify our position as the best digital experience platform for the financial services industry. Just this month we announced a new customer, Nedbank, a leading bank in Africa and their launch of Enbi, a KAI-powered digital assistant.
Prior to joining Kasisto, Joel drove sales at CognitiveScale, an AI company based in Austin Texas, creating leading solutions in both finance and healthcare. In this capacity, Joel focused on bringing new technologies to banks and credit unions across the United States. Prior to CognitiveScale, Joel was Executive Vice President & General Manager at Synchronoss Technologies, a software company based in Bridgewater, NJ, in charge of sales and operations in the Americas and EMEA regions. Joel has also held senior positions at Virgin Mobile and Accenture. Joel received a Bachelor of Science degree in Operations Research/Industrial Engineering from Cornell University and an MBA from the Anderson School at UCLA.
Joel is joining the Kasisto team at a great time! KAI digital assistants are designed and built to fit the needs of banking customers of all sizes. From KAI Express, a cloud based digital assistant, designed for a rapid deployment of just 30 days to Enlighten, a digital assistant that is proactive, hyper-personalized and engaging – Kasisto has what the industry needs and is looking for. With Joel’s addition to the team we can continue executing our vision of empowering better financial decisions and wellness through AI.