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Apps put a bank branch in a customer’s hands
This month, TD also introduced a chatbot service named KAI. Developed by New York-based startup Kasisto, KAI is an artificially…
Testing the limits of AI-powered customer service
Through KAI, TD app users will be able to check account information, review transaction histories and monitor spending levels. They’ll…
TD Bank Wants to Use Kasisto AI to Enable ‘Human Conversations’ Across Banking
Take TD Bank, which announced this week that it would be leveraging KAI Banking, the “conversational AI platform” developed by…
TD Announces Conversational AI Platform Agreement with Kasisto
TD to integrate leading conversational AI platform into top-ranked TD mobile app; will feature chat-style customer support and in-the-moment spending…
The Money-Mover That’s A Money-Mentor, Too
According to Kasisto Chief Product Officer and Co-Founder Dror Oren, financial illiteracy is at an all-time high, making it more…
Banks Need To Do More For Millennials Desperate For Help
There is no reason for traditional retail banks to be left out of helping Millennials improve their financial well-being. In…
Banking, with Artificial (and Real) Intelligence
Anytime there is category creation, there is confusion. I think conversation as a user interface powered by AI-driven virtual assistants…
It took (only) six years for bots to start ditching outdated gender stereotypes
Kasisto’s banking bot Kai gives financial companies such as Mastercard a way to handle about 80% of online customer conversations…
Why Singapore has become a thriving hub for AI
Dror Oren, co-founder and CPO of Kasisto, said: “The world is always changing, but today we’re experiencing some very significant…
Live More. Bank Less. Bot Smarter.
KAI answers 82 percent of inquiries and requests with no human intervention at all and relays the remaining 18 percent…
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