Blog & News

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BankDirector

In The News

What Bankers Should Know About Conversational AI in 2019

The technology that enables machine-to-human interactions is known as conversational AI. It powers virtual assistants across apps, websites, messaging and…

Bank Innovation Logo

In The News

Why Omni-Channel Makes Multichannel Look So 2016

Banks implementing Conversational AI to power virtual assistants and chatbots to engage with their customers should take notice of this…

Blog

Why Banks Need an Omnichannel Platform to Meet Consumer Expectations

Consumer expectations for their banking are quickly evolving from siloed multichannel experiences to deeply personalized omnichannel experiences. In retail that…

American Banker

In The News

How experimental tech drives TD Bank’s mobile app

TD Bank is launching the capability to customers in phases and by early next year the feature, called TD Clari,…

Blog

Hello Stacy! Congrats to the team at Standard Chartered Bank

  Say hello to Stacy, Standard Chartered Bank’s (SCB) virtual banking assistant powered by KAI, our Conversational AI platform. You’ll…

New York Times Logo

In The News

MAY A.I. HELP YOU?

This is how computers have always made themselves at home: by offering improved efficiency, vanquishing dull tasks. At TD Bank,…

Blog

Second Generation KAI Empowers Banks to Self-Serve and Take More Control

Today, we are excited to announce the second generation of KAI, the leading Conversational AI platform for financial institutions. KAI…

In The News

What It Takes to Deploy Conversational AI

Ensuring your bank is ready for conversational AI is a major consideration. Deploying virtual assistants requires a myriad of functions at a…

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