Global Financial Institutions & Regional Banks

Some of the world’s largest financial institutions turn to Kasisto to automate amazing banking experiences, achieve business objectives, and drive growth.

Lead the Way to a Secure AI-Powered Future

The debut of ChatGPT has brought endless predictions and promises about how generative AI will transform industries of all shapes and sizes – including banking.

Kasisto helps you keep up with the generative AI conversation and realize real results by making it part of your customer and employee experience strategy – while remaining ever-mindful of the unique needs of a regulated and community-focused industry that banks on consumer trust.

By The Numbers

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Countries

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Continents

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Financial Institutions

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Consumers with access to KAI

0%

Reduction in Live Chats

Our Customers

Kasisto’s technology has enabled us to evolve from traditional chatbots to a sophisticated, human-like conversational experience, unified for the first time under a single AI orchestration platform. This means customer queries will be answered more efficiently with reduced wait times and fewer hand-offs.

Join the Generative AI Revolution

With Kasisto, you don’t have to understand the ins and outs of generative AI or navigate its capabilities on your own.

We provide expert guidance rooted in real experience to help you adapt, respond, and grow your business in the new age of banking.

KAI for Global Financial Institutions & Regional Banks

Facilitate highly personalized customer experiences that enhance engagement and retention, arm your employees with deep intelligence, and outsmart the competition – all by introducing generative AI-powered employees to your best banking teams.

The KAI Platform

KAI, our conversational AI platform, provides the essential infrastructure to deploy consistently amazing experiences across your channels, supporting a set of applications tightly integrated with your banking ecosystem.

Built with KAI-GPT

The financial industry’s large language model (LLM) tailors the power of KAI for the specific needs of your customers and employees.

  • Generates personalized, trustworthy experiences that astound customers and employees
  • Leverages financial knowledge based on hundreds of millions of interactions with customers at large financial institutions
  • Offers a depth of intelligence specific to your institution, not found in other LLMs
  • Retrieves documents, ingests financial data, and analyzes your customers’ account activity in real-time
  • Provides your team with in-depth customer data, procedural information, and analysis they can’t get anywhere else
  • Addresses the banking industry’s unique needs for accuracy, transparency, trustworthiness, and customizability.
DataMulti-lingualMulti-tenancyCustomer ExperiencesMobileIVRThird PartyWebDigital VoiceContent Publishing & Response ManagementIntent Builder

KAI Portal

Our Portal acts as an accessible and convenient interface for your entire experience within the KAI Platform.

  • Consolidates all KAI data via a user-friendly dashboard
  • Generates valuable customer and member insights to guide strategic decisions across your entire ecosystem
  • Provides a single location for managing and monitoring all interactions with KAI

KAI Answers

This application leverages KAI-GPT to deliver comprehensive responses to detailed inquiries from customers and employees with unmatched precision.

  • Gathers and extracts data from authorized content sources within your organization
  • Rephrases unengaging, tabular text on a website into natural-sounding speech in conversation with your customers and employees
  • Guides customers and employees to take actions tailored to their specific circumstances

KAI AI Agents

Our intelligent AI Agents act as the face of your institution, embodying your brand and leveraging generative AI to deliver personal, agile, and humanizing experiences. These solutions include:

  • KAI Consumer Banking
  • Specialized Business Banking Knowledge
  • Investment Management Expertise

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Our Products

Visit our Products page to see how we can help your global financial institution or regional bank.

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On-Demand Webinar: Leveraging AI to Enhance Customer Support and Employee Operations

Hear from First Financial and Meriwest Credit Union on how they are using generative AI today and where they are investing for the future!

Watch Now!