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Financial Services Industry Veteran Stephen Epstein Joins Kasisto as Chief Marketing Officer

New York (March 20, 2019)Kasisto, creators of KAI Banking, the leading Conversational AI platform for the finance industry, today announced that industry veteran Stephen Epstein is joining Kasisto as Chief Marketing Officer and a member of the company’s executive team. Epstein will lead Kasisto’s banking applications and marketing teams.

Zor Gorelov, CEO, said, “Today, KAI is already leading the charge as the top conversational AI brain deployed at major banks worldwide, interacting with millions of users across countries, languages and channels. Stephen brings to Kasisto a unique blend of financial services and AI expertise, and will lead our efforts to build and market the most advanced virtual assistants for the financial services vertical. We’re thrilled to have Stephen join the rest of the Kasisto team as he helps us rapidly expand KAI’s adoption and footprint in the industry.”

Prior to joining Kasisto, Stephen was the Chief Innovation Officer at Merlon Intelligence, a company using AI to provide Financial Crime Compliance products to the banking industry. He led Merlon’s solution vision, product and go to market strategy. He joined Merlon from Digital Reasoning, where he was the VP of Product Marketing, responsible for the company’s corporate and product marketing and business development. He has also held leading technology and product positions at Mantas (acquired by Oracle), Deutsche Bank, JPMC and CDC Capital.

Epstein said, “Kasisto is breaking new ground, building, marketing and deploying the most advanced Conversational AI assistants within the financial services industry. With margins being compressed, the financial markets demonstrating continued volatility, and customer loyalty on the line, financial institutions are looking for technology that helps them more intelligently engage their customers, reach new customer segments, while building stronger brand value. The Kasisto team has figured out how to do this by delivering on their promise of empowering better financial decisions and wellness through AI. I’m so excited to join Zor and the team and look forward to helping drive Kasisto and its solutions across all segments of the financial services industry”

KAI is the leading Conversational AI platform for the finance industry. KAI enables financial institutions to acquire new customers, as well as engage, support and generate additional revenue from existing customers via human-like, intelligent conversations with smart-bots and virtual assistants, anytime, anywhere. Built with the deepest AI portfolio in the industry, KAI is an agile platform with self-service tools to customize and continually improve consumer experiences and seamlessly add new features. Major banks around the world including Standard Chartered Bank, DBS Bank, TD Bank and many other financial services institutions  use KAI to create virtual assistants that drive business results by engaging with customers across channels via intelligent, human-like conversations to:

  • Improve operational efficiencies by reducing call center volumes and empowering customers to self-serve.
  • Increase brand loyalty and customer lifetime value by engaging with financial well-being recommendations.
  • Decrease the cost of digital customer acquisition by offering personalized and contextual products and services.

About Kasisto

KAI is the leading Conversational AI platform for the finance industry. Kasisto’s customers include DBS Bank, J.P. Morgan, Mastercard, Standard Chartered, TD Bank, among others. They chose KAI Banking for its proven track record to drive business results while improving customer experiences. The platform is engaging with millions of consumers around the world, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. Built with the deepest AI portfolio in the industry, KAI includes platform tools and services to customize and continually improve consumer experiences as well as seamlessly add new features, channels, and markets. Kasisto is headquartered in New York City with offices in Silicon Valley and Singapore. Kasisto Singapore Pte Ltd is a wholly-owned subsidiary of Kasisto. For more information visit kasisto.com. Follow Kasisto on Twitter,  LinkedIn  and  Facebook.CONTACT: kasisto@methodcommunications.com