Trusted. Reliable. Purpose-built.
AI for Financial Services
Kasisto combines generative, agentic, and prescriptive AI to deliver intelligent, compliant, and measurable results. With 4x increased digital engagement, 90% of inquiries answered, and over 50 million customers served, we redefine intelligent customer and employee experiences.
Transforming the Future of Customer and Employee Experiences with Trusted AI
Innovative Customer Experiences
Fulfill customer needs through engaging conversational experiences leveraging Prescriptive & Generative AI
Empowering Your Employees
Get instant, accurate answers using your institution’s knowledge base and the power of Generative AI
Trusted by leading financial institutions
Kasisto’s products drive measurable business outcomes while meeting the requirements for reliability, compliance, and risk.
Inspire Real Engagement
Create consistent, human connections made to last.
KAI understands people’s financial preferences and conversational behaviors and provides human-like, personalized interactions; it sifts through volumes of data to answer detailed questions and execute actions — with incredible speed and consistency.
consumers with access to KAI
Optimize Team Performance
Galvanize staff with knowledge they can’t find anywhere else.
Not only does KAI help streamline workflows and reduce servicing costs, but your employees get instantaneous access to a vast amount of robust financial intelligence they can apply to create delightful consumer interactions. AI Agents manage the vast majority of inbound contacts, freeing employees to focus on the highest-value conversations.
of questions are answered by KAI
Drive Growth
Embrace AI to spearhead business transformation.
The KAI Portal generates insights that reveal the effectiveness of your strategies and highlight opportunities to expand your offerings, enter new markets, and explore solutions you’ve never considered before. This knowledge drives transformation, resulting in real ROI.
increase in digital engagement
Generative AI is Here
Introducing KAI-GPT, the financial industry’s most authoritative large language model. Combining our proprietary KAI large language model with the latest GPT technology, KAI-GPT is generative AI for the modern banking provider.
Explore Kasisto’s many use cases
Customer Assist
Financial institutions often experience significant spikes in customer support requests and inbound calls during major transition events like mergers, system upgrades, or conversions.
Kasisto’s AI Agent with KAI Answers empowers financial institutions to handle these increased demands by leveraging prescriptive and generative AI-powered Agents ensuring consistent and efficient customer support.
Agent Assist
When information is difficult to access, it leads to longer agent response times and slower resolutions to customer inquiries. This not only frustrates employees but also diminishes the overall customer service experience.
KAI Answers provides agents instant access to the information they need, significantly reducing onboarding time and boosting confidence in customer interactions. Empowering agents with quick, accurate answers enhances job satisfaction and improves overall service efficiency.
Employee Assist
Employees often face inefficiencies as they search through multiple knowledge repositories or consult colleagues. This results in delays in process and increased back-and-forth with customers.
KAI Answers integrates seamlessly with the financial institution’s knowledge repositories, providing employees with direct, referenceable answers to questions and quick access to relevant documents and policies. This streamlined access reduces the number of interactions needed , improves efficiency and overall service quality.
Kasisto Makes Integration Easy
Our Partners
FinTech partners who work with Kasisto stay on the leading edge. Integrating with KAI gives you access to the financial industry’s most powerful combination of generative AI, conversational capabilities, and comprehensive financial knowledge.
A partnership with Kasisto is an optimal way to supercharge your solution and make your offering and your brand even more attractive to customers, industry influencers, and investors.
