Kasisto Makes Banking Better

Kasisto’s conversational and generative AI solutions bring improved customer satisfaction, greater employee productivity, and significant cost savings to financial institutions of all sizes.

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AI Built for Banking

Automate Customer Servicing

Fulfill customer needs through an engaging conversational experiences leveraging Prescriptive & Generative AI

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Empower Your Employees

Get instant, accurate answers using your institution’s knowledge base and the power of Generative AI

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Trusted by leading financial institutions

KAI empowers humans with knowledge, providing informed and satisfied consumers and more effective employees.

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Inspire Real Engagement

Create consistent, human connections made to last.

KAI understands people’s financial preferences and conversational behaviors and provides human-like, personalized interactions; it sifts through volumes of data to answer detailed questions and execute actions — with incredible speed and consistency.

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consumers with access to KAI

Optimize Team Performance

Galvanize staff with knowledge they can’t find anywhere else.

Not only does Kasisto help streamline workflows and reduce servicing costs, but your employees get instantaneous access to a vast amount of robust financial intelligence they can apply to create delightful consumer interactions. And banking AI Agents manage the vast majority of inbound contacts, freeing employees to focus on the highest-value conversations.

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of questions are answered by KAI

Drive Growth

Embrace AI to spearhead business transformation.

The KAI Banker’s Portal generates insights that reveal the effectiveness of your strategies and highlight opportunities to expand your offerings, enter new markets, and explore solutions you’ve never considered before. This knowledge drives real banking transformation, resulting in real ROI.

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increase in digital engagement

Generative AI for Banking is Here

Introducing KAI-GPT, the financial industry’s most authoritative large language model. Combining our proprietary KAI large language model with the latest GPT technology, KAI-GPT is generative AI for the modern banking provider.

Explore Kasisto’s many use cases with our suite of powerful solutions.

Customer Assist

Financial institutions often experience significant spikes in customer support requests and inbound calls during major transition events like mergers, system upgrades, or conversions.

Kasisto’s AI Agent with KAI Answers empowers financial institutions to handle these increased demands by leveraging prescriptive and generative AI-powered Agents ensuring consistent and efficient customer support during disruptions.

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Agent Assist

When information is difficult to access, it leads to longer agent response times and slower resolutions to customer inquiries. This not only frustrates employees but also diminishes the overall customer service experience.

KAI Answers provides agents instant access to the information they need, significantly reducing onboarding time and boosting confidence in customer interactions. Empowering agents with quick, accurate answers enhances job satisfaction and improves overall service efficiency.

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Employee Assist 

Bank employees who handle mortgages often face inefficiencies as they search through multiple knowledge repositories or consult colleagues. This results in delays in the mortgage application process and increased back-and-forth with applicants.

KAI Answers integrates seamlessly with the bank’s knowledge repositories, providing employees with direct, referenceable answers to mortgage-related questions and quick access to relevant documents and policies. This streamlined access reduces the interactions needed to process an application, improving efficiency and overall service quality.

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Kasisto Makes Integration Easy

Our Partners

FinTech partners who work with Kasisto stay on the leading edge. Integrating with KAI gives you access to the banking industry’s most powerful combination of generative AI, conversational capabilities, and comprehensive financial knowledge.

A partnership with Kasisto is an optimal way to supercharge your solution and make your offering and your brand even more attractive to customers, industry influencers, and investors.

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On-Demand Webinar: Leveraging AI to Enhance Customer Support and Employee Operations

Hear from First Financial and Meriwest Credit Union on how they are using generative AI today and where they are investing for the future!

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