Today, we’re announcing that Marcus Toh joined our team as Senior VP and Managing Director, APAC. He’s going to hit the ground running – accelerating our established leadership position in the region and strengthening our existing customer relationships with the leading APAC financial institutions.
Marcus will also manage Kasisto Singapore – our office with Sales, Services, and Support teams who ensure that every KAI deployment in APAC delivers business results while delighting customers.
The Asia-Pacific market has always been an important strategic focus for us, and no doubt, Marcus will fuel our next phase of growth there. He has a successful track record of making a significant impact in two distinct environments – innovative enterprise software startups and large global technology companies.
We have a long, established record as an US-based Fintech doing business in Asia with leading financial institutions, starting way back in April 2016 when DBS Bank launched their first KAI-powered assistant. Since then, the bank has deployed KAI across India, Indonesia, and Singapore, across multiple channels and languages. It’s the most comprehensive deployment of Conversational AI in the industry.
We know the APAC market is feverishly pursuing innovation and transformation as demand for conversational AI systems powered by KAI grows leaps and bounds. With Marcus onboard, we’re ready to meet this demand and help banks build and manage virtual assistants that engage with their customers in entirely new ways via KAI-powered, intelligent, human-like conversations.