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Welcome Keelan Evanini – Our New SVP of Engineering
As our industry continues to rapidly evolve, with customer digital engagement technologies emerging as a core priority for financial institutions of...
Embracing the Future of AI-powered Digital Assistants
Over one year into the pandemic, the “new normal” is already here
Among the many disruptions, the Covid-19 crisis left our financial...
What’s Next in Financial Services?
As everyone gladly turns the page on 2020, our thoughts should be on assessing what went well, what did not go well, and most importantly, what...
Empower your Digital Experiences with Conversational AI
One of the most exciting moments for our team is when we are able to put new product capabilities in the hands of our customers and partners -...
The Rise of Digital Experience Platforms in Online Banking Strategy
The banking world has faced disruption in the past, and some survived, some failed, and some thrived The adage of lead, follow, or get out of the...
Meeting the Moment: Conversational AI and the Digital Banking Experience
The financial services industry is evolving It's driven by advances in technology, customer demand for ubiquitous digital banking services, COVID-19...
Crisis Recovery Phases and The Importance of Virtual Assistants
The year 2020 will be remembered as a watershed moment for many things, some good and some not so good To assist financial institutions with better...
Driving AI-based Digital Assistance with Conversational Augmentation
Conversational artificial intelligence (AI) (aka virtual assistants or AI-powered chatbots), which provides information, direction, and action...
Kasisto will Emerge as the Industry Leader
It’s safe to say the most effective customer service representatives are those who continually learn…about their products or services, about...
A Data Driven Assessment – Is the Financial Services Industry Prepared for the New Normal?
“Pre-pandemic, people might have thought we were automating too much This event is going to push people to think what more should be automated”,...
A Virtual Financial Assistant in a Time of Crisis
As a leader, keeping our teams safe and healthy is my biggest priority Like many other companies, we have spent the past several weeks instituting...
Absa Deploys KAI, Transforming their Customers’ Digital Experiences
We are excited to announce that Absa Regional Operations (ARO), has deployed KAI, our leading digital experience platform, to power their...
