News Articles

Far from changing banking, chatbots aren’t keeping up with call volumes in the COVID-19 era

June 30, 2020

<img width="150" height="150" src="https://kasisto.com/wp-content/uploads/2017/09/financial-brand.jpg" class="attachment-medium_large size-medium_large" alt="" srcset="https://kasisto.com/wp-content/uploads/2017/09/financial-brand.jpg 150w, https://kasisto.com/wp-content/uploads/2017/09/financial-brand-125x125.jpg 125w" sizes="(max-width: 150px) 100vw, 150px" />

Chatbots to the Rescue: How Conversational AI Will Save Call Centers

June 08, 2020

<img width="750" height="91" src="https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background-768x93.png" class="attachment-medium_large size-medium_large" alt="" srcset="https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background-768x93.png 768w, https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background-300x36.png 300w, https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background.png 900w" sizes="(max-width: 750px) 100vw, 750px" />

Tech Focus: Do chatbots have a long-term future after COVID-19 bump?

May 28, 2020

Bank chatbots work coronavirus into the conversation

April 22, 2020

Viewing the COVID-19 Crisis From a New Vantage Point

April 22, 2020

<img width="750" height="91" src="https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background-768x93.png" class="attachment-medium_large size-medium_large" alt="" srcset="https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background-768x93.png 768w, https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background-300x36.png 300w, https://kasisto.com/wp-content/uploads/2020/02/bank-innovation-logo-white-background.png 900w" sizes="(max-width: 750px) 100vw, 750px" />

Banks retool customer service in the scramble for PPP loans

April 09, 2020

<img width="150" height="150" src="https://kasisto.com/wp-content/uploads/2017/09/financial-brand.jpg" class="attachment-medium_large size-medium_large" alt="" srcset="https://kasisto.com/wp-content/uploads/2017/09/financial-brand.jpg 150w, https://kasisto.com/wp-content/uploads/2017/09/financial-brand-125x125.jpg 125w" sizes="(max-width: 150px) 100vw, 150px" />

How to Fortify Stressed-Out Contact Centers as Credit Woes Mount

April 08, 2020

AI for Payment Optimization: Current Practices and Use Cases

March 05, 2020

7 real examples of brands and businesses using chatbots to gain an edge

February 12, 2020

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