Meet KAI, our digital experience platform. KAI is proven to deliver digital experiences that surprise and delight millions of banking customers around the world. Based on industry leading Conversational AI technology, KAI and its virtual assistants help to automate and augment conversational interactions, across any channel, all the time, driving meaningful conversations that help build your digital brand.
KAI transforms customer communications
into Profound Interactions
KAI is the only Digital Experience platform developed using years of AI research from SRI International, one of the world’s largest R&D organizations. That pioneering technology is how KAI delivers personalized, compelling experiences at scale.
Everyone talks about AI, but most products rely on rule-based bots. KAI combines four dimensions of AI technology to provide human-level engagement and support.
Thanks to Kasisto’s industry knowledge, KAI is fluent in finance. Since you don’t have to show KAI the ropes, your ramp up time is shorter and you get to market faster.
From desktop to mobile to voice, KAI integrates with every channel modern banking customers are using, without the need to re-invest in individual channels.
American Banker features Kasisto and how bank chatbots are taking on the coronavirus pandemic
“Kasisto first noticed pandemic-related requests in North American client conversations as early as Feb. 14… As countries went into lockdown, the questions posed to KAI veered from branch hours and safety into financial-hardship territory, such as requests for lower interest rates, payment deferrals or fee waivers.”